Privacy Policy
This
Privacy Policy describes how "Lyuba Trend" Ltd.,
operating the online store abbags.bg, processes the personal data of
visitors and customers of the site.
By using this site, you accept the terms of this
Policy.
1. Personal Data Administrator
The Personal Data Administrator is:
"Lyuba Trend" Ltd.
UIC: 208091819
Registered office and management address: Yambol, Graf Ignatiev Str. 6 ent:V fl:8
apt:80
tel.: 0896054865
e-mail: damskichantiab@gmail.com
2. What categories of personal data do we process
We only process data necessary for order fulfillment and for
customer service:
2.1. Data provided by users
Names
Phone
Email
Delivery address
Payment information
Order history
Refunds and complaints
2.2. Automatically collected data
IP address
Cookies
Device data
Site behavior (anonymous)
2.3. Marketing data (with your consent)
Newsletter subscription
Advertising campaigns
Preferences and browsing history
3. Purposes of processing
Your data is used for:
Online order fulfillment
Issuing documents (invoices, receipts, etc.)
Delivery of purchased goods
Customer service
Managing complaints, returns, and warranties
Marketing communication (only with given consent)
Improving service quality
4. On what grounds do we process data
Contract fulfillment – for placed orders
Legal obligation – for accounting documents
Legitimate interest – for fraud protection, site improvement
Consent – for marketing messages, newsletters, cookies
5. Storage period
Order data: 5 years (accounting requirements)
Profile data: until deleted by the customer
Email newsletter: until consent is withdrawn
Cookies: according to the cookies policy
6. Sharing personal data
Your data may only be shared with:
courier companies (Econt, Speedy)
accounting services
payment operators
IT support
Marketing partners (only with consent)
We do not sell or provide personal data to third parties for external
purposes.
7. GDPR data subject rights
You have the right to:
request access to your personal data
correct or supplement your data
request deletion ("the right to be forgotten")
object to processing
restrict processing
data portability
withdraw consent
To exercise rights: [email/form].
8. Data security
We apply technical and organizational protection measures, including:
encrypted connections (SSL certificate)
restricted access
security systems and logs
regular checks
9. Cookies
The site uses cookies for:
basic functionality
analytics (Google Analytics/Facebook Pixel)
marketing (only with consent)
A banner for cookie consent appears on the first visit.
10. Contacts
For questions or reports regarding personal data:
E-mail: damskichantiab@gmail.com
Tel.: 0896168916/0896054865